Terms of service

The Products provided under the following conditions are sold by G.T.S Global Trade solution Srl Via Zoe fontana 220 - 00131 - RM, VAT no. 17237271006‬, hereinafter referred to as “Bombafit”.

The registration number with the Rome Companies Register is 17237271006‬ - share capital 4,500.00 Euro

 

Article 1 – Definitions

The “General Terms and Conditions” correspond to this document, while the “Customer” is any person, intended as a consumer or professional, who purchases Bombafit Products on the basis of the information provided on the portal  https://www.bombafit.it/ and in the General Terms and Conditions.

The term “Products” refers to all products marketed by Bombafit on the website https://www.bombafit.it/, representing its offering, while the term “Website” refers to the web pages accessible by visiting the URL https://www.bombafit.it/.

“Purchase Order” means the order placed by the Customer, listing the various Products, generated by the system following confirmation of payment.

With regard to the “Sales Contract”, this means the sales contract formed between the Customer and Bombafit through the Purchase Order. The latter will be confirmed by Bombafit once payment of the amount indicated on the Purchase Order has been verified.

Article 2 – General conditions of sale

Before purchasing Bombafit Products, according to the methods defined by the general conditions that we are presenting and published on the website https://www.bombafit.it/, the Customer declares that they have viewed, read, and accepted these General Terms and Conditions.

The consumer also declares that they have read the various indications specified during the purchase procedure.

Bombafit advises the Customer to keep a copy of the general conditions so that they can consult their contents at any time. The general conditions set out herein are, in fact, a substantial element for every purchase order and sales contract relating to Products sold on the website https://www.bombafit.it/.

In case of post-sale issues, customers can contact Bombafit via the email address bombafit.ita@gmail.com.

The legal warranty for this contract is governed by art. 128 et seq. of the Italian Consumer Code.

 Article 3 – How the contract is entered into

The Customer may proceed with the purchase of products presented in the information sheets published on the pages of the Website. During the purchase procedure, the Customer may select the Products and verify their total value including delivery costs.

The Purchase Order, once payment has been made, may be modified. Purchase Orders must be complete and must therefore clearly indicate the Products ordered, the Customer’s details for invoicing and shipping, and the place of delivery.

Bombafit may decide whether or not to process the order after verifying the availability of the goods in stock.

The Purchase Order is considered a contractual offer made by the Customer via the Web. The order confirmation, carried out by Bombafit and communicated to the Customer at the email address provided, includes the order details and constitutes acceptance of the contractual offer.

The Order Confirmation by Bombafit will take place only after payment for the Products indicated in the Purchase Order. The contract is deemed concluded and binding on both parties when the purchase order confirmation is sent to the Customer.

The Order Confirmation includes various elements: the order reference, the price of the Products purchased, shipping costs and any ancillary charges, the address to which the order will be shipped, and the type of delivery selected by the Customer.

Bombafit reserves the right to refuse the purchase proposal submitted when, for example, there are inaccurate personal details, previous breaches, unavailability of Products, or cases incompatible with economic interests and company policies.

Article 4  – Payment and refund methods

The Customer makes payment through PayPal to the address assistenza@bombafit.it; any refunds will be credited via PayPal from the same address.

If you buy with Scalapay, you receive your order immediately and pay in the number of installments you have chosen. You acknowledge that the installments will be assigned to Incremento SPV S.r.l., to related parties and their assignees, and you authorize such assignment.”

Article 5 – Delivery times and methods

Bombafit will deliver to the Customer the Products identified and ordered according to the methods indicated in the Order Confirmation referred to in Article 3, in Italy through trusted couriers. The various methods, times, and shipping costs will be shown on the Website when the purchase is made and within 14 days from the time of purchase.

The delivery times shown on the Website are indicative. The methods and timing relating to contact with the Customer, which may occur before delivery or after the first delivery attempt, depend on the courier chosen by Bombafit in relation to the type of order to be delivered.

Delivery will take place to the address provided by the Customer at the end of the purchase procedure on the Website. During the processing of the Purchase Order, the Customer must ensure that the information provided is correct and complete and must indicate at least two alternative means of contact (for example: email and telephone number).

Delivery will reflect the characteristics of the type selected at the time of purchase.

If there are obstacles or special conditions related to access to the address provided, which prevent or make delivery more difficult, these must be communicated by the Customer.

In pedestrian areas, delivery will take place up to the point where the vehicle can access. If not included in the delivery service indicated in the Purchase Order, no porterage inside the Customer’s home will be provided.

The fiscal document (invoice/fiscal receipt) is published, from the time the Product is shipped, on the Website in the section reserved for the Customer, which the latter accesses after logging in.

The delivery document (delivery note and/or transport document) will be provided by Bombafit and will be signed by the Customer upon delivery.

Upon delivery of the Product, the Customer must check that the number of products delivered corresponds to what is stated in the courier’s accompanying document.

The Customer must also ensure that the packaging is intact, not damaged, wet, or altered. After signing the courier’s transport document, the Customer will no longer be able to contest the quantity or quality of what has been received.

The Customer may check the status of the Purchase Order on the Website or by contacting customer service.

Article 6 – Prices

The prices of Products for sale on the Website are shown in euros and include VAT, any other applicable taxes and, if required by applicable law.

Shipping costs and any ancillary charges are indicated and calculated during the purchase procedure and are shown in the Purchase Order and in the Order Confirmation.

Article 7 – Liability

Bombafit shall not be liable for any disruptions caused by force majeure or unforeseeable circumstances, even if resulting from malfunctions and disruptions of the internet network, in the event that it cannot execute the order within the timeframes provided for by the contract.

The descriptions provided on the Website for each item are to be considered indicative, have no contractual value, and there is no liability for  G.T.S Global Trade solution Srl if one or more products are unavailable.

Bombafit shall not be liable for damages, losses, and costs incurred by the Customer as a result of non-performance of the contract for reasons not attributable to Bombafit. In any case, the Customer is entitled to a refund of the price paid.

Article 8 – Right of withdrawal

The Customer has the right to withdraw from the contract concluded on the Website without incurring any penalty and without giving any reason, within 14 days. This period starts from the day on which the Product purchased is received. Withdrawal may apply to all Products purchased without any exception or exclusion, as per art. 59 of Legislative Decree 206/2005.

If a Customer withdraws from this contract, they will be reimbursed for all payments made to Bombafit, including delivery costs (except for any additional costs resulting from the Customer’s choice of a delivery method other than the least expensive standard delivery method offered by us), without undue delay and in any event no later than 14 days from the day on which Bombafit is informed of the Customer’s decision to withdraw from this contract. Such refunds will be made using the same means of payment used by the Customer for the initial transaction, unless the Customer has expressly agreed otherwise; in any event, the Customer will not incur any costs as a consequence of such refund.

To exercise the right to a refund of the full price paid for the purchase of the Products, the Products must be returned intact and in normal condition of preservation: the Customer will be responsible for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods, as per Legislative Decree 21/2014.

To request a withdrawal, please complete the form on THIS PAGE within 14 days. If you encounter any problems, please contact us by email at reso@bombafit.it

To meet the withdrawal deadline, it is sufficient for the Customer to send the communication regarding the exercise of the right of withdrawal before the expiry of the withdrawal period.

Article 9 – Right of return

To request a return, please complete the form on THIS PAGE within 14 days. If you encounter any problems, please contact us by email at reso@bombafit.it. Without prejudice to what is stated in Article 8 regarding the right of withdrawal, the Customer who has purchased a Product may return the Product within 14 days of receipt of the goods.

The Product being returned must be unused, in like-new condition, intact, in normal condition of preservation, packed in the original packaging and accompanied by all accessories, instruction manuals, and all elements contained in the original packaging. If the package is damaged, we reserve the right to charge an additional cost equal to at least 20% of the value of the Product in question.

In order to process the online return request, the Customer must comply with the methods and acceptance terms sent by Bombafit via email. If the Customer refuses acceptance, G.T.S Global Trade solution Srl will not be able to complete the return procedure. Shipment of the Product must take place no later than 14 days from the completion of the online return request.

Following the request, the Customer will be provided with information regarding the case, which must always be communicated to the courier appointed for the return delivery so that it can be included on the delivery receipt. Unless otherwise specified, return costs are borne by the Customer.

To be entitled to a refund of the Product price, the Product must be intact and in normal condition of preservation, packed in the original packaging and accompanied by any accessories, including manuals and anything contained in the original packaging.

The refund of the amount subject to the return will be made by credit to the person who finalized the order through one of the methods made available by G.T.S Global Trade solution Srl within a reasonable timeframe, and only on condition that the inspection of the returned Product is successful. Shipping costs are excluded from the refund.

Article 10 – Contract storage

Pursuant to art. 12 of Legislative Decree 70/2003, G.T.S Global Trade solution Srl informs the Customer that every order sent is stored in digital format on the server owned by G.T.S Global Trade solution Srl according to confidentiality and security criteria.

Article 11 – Communications and Customer Relations Service

For any communication or need for clarification, the Customer may write an email to assistenza@bombafit.it. The Customer must provide their residence or domicile, telephone number, or email address to which communications will be sent.

Article 12 – Dispute resolution

According to art. 14 of EU Regulation 524/2013 and implemented in art. 141 of Legislative Decree 206/2005, to resolve disputes Customers may consult the link https://webgate.ec.europa.eu/odr.

Article 13 – Applicable law and competent court

These General Terms and Conditions of Sale are governed by Italian law. Any dispute that cannot be resolved amicably, including through recognized conciliation bodies, shall be subject to the exclusive jurisdiction of the Court of the place of the Customer’s residence or domicile.