To request the return of an item, simply send an email to reso@bombafit.it . We remind you that returns can be made no later than 14 days after receiving the item.

NB all products subject to return must be in perfect condition, with the tag intact, unused and unwashed.

To make a request for a size change, simply send an email to reso@bombafit.it , requesting a size change and attaching the name of the item

Refunds are generally issued to the same payment method used, within 15 working days of us receiving the return package.

If upon receipt of the package, the product should show problems or defects not attributable to customer management, please do not wear the product and forward a request to assistenza@bombafit.it

If after completing the return procedure in your account you decide to keep the goods you can do so and this does not involve any additional costs, you can request the cancellation of the return by writing an email to reso@bombafit.it

We accept payments with:

● Paypal: one of the most secure and reliable online payment systems in the world. With Paypal, you can pay using your Paypal account or your associated credit or debit cards.

● Paypal Pay in 3 Installments: To offer you even more flexibility in payment, we also have the option "Paypal Pay in 3 Installments". With this option, you can divide the total amount of your order into three monthly installments, without interest.

● Scalapay: With Scalapay, you can purchase your Bombafit items and pay for them in convenient installments. Scalapay allows you to split the payment into three interest-free installments, with automatic debit to your credit or debit card.

● Credit Card: We accept credit card payments. You can use your Visa, Mastercard or American Express credit cards to complete your purchase quickly and easily.

● Cash on delivery: If you prefer to pay upon delivery, we offer a cash on delivery service. However, we inform you that this payment method will incur a supplement of €6.50, which covers administrative and management costs.

If you choose to pay with this method you will be directed to the PayPal site.

If you already have a PayPal account, log in with your email address and password and confirm the payment. If you do not have a PayPal account, you can proceed with a guest account or create one.

Payment will be registered within a few minutes and your order will be processed immediately.

Before proceeding with the payment you will be asked to accept the "Terms and Conditions" section of PayPal.

For credit card payments we have relied on our partner Stripe

1. Data Security: Stripe is known to be one of the most secure and trusted payment processors in the world. The platform uses cutting-edge security measures to protect sensitive customer information. Every transaction is encrypted using SSL (Secure Socket Layer) technology, ensuring that sensitive data, such as credit card details, are protected and cannot be intercepted by malicious third parties.

2. Regulatory Compliance: Stripe complies with credit card industry security standards and adheres to the Payment Card Industry Data Security Standard (PCI DSS). This means that all credit card information is handled and stored securely, and our company does not have direct access to this information, thereby reducing the risk of fraud and payment security incidents.

3. Ease of Integration: Stripe offers a wide range of tools and APIs (Application Programming Interfaces) that make it easy to integrate your payment system with your website. This allows us to provide our customers with a seamless and intuitive payment experience, minimizing waiting times and potential technical issues. 4.

Wide Credit Card Acceptance: Stripe supports a wide range of credit cards, including major networks such as Visa, Mastercard, American Express, and many more. This flexibility allows customers to use the credit card of their choice, thus facilitating the purchasing process and increasing overall customer satisfaction.

5. Improved User Experience: Stripe's efficiency and reliability help minimize payment errors and technical issues during the checkout process. This results in a smoother, more enjoyable user experience, increasing the likelihood that customers will complete their purchase successfully.

6. Tracking and Reporting: Stripe offers a set of tracking and reporting tools that allow our management team to analyze transaction and payment data. This functionality helps us better understand customer preferences and adopt improvement strategies to optimize our service.

To register or access Bombafit simply click on "Login" and enter your email address and access code.

Every time the order is delivered to the courier, you will receive an email at the email address indicated during checkout containing the tracking link where you can check and manage your delivery.