Shipping policy
OUR COURIERS
We work with trusted couriers such as Gls, Dhl, Tnt, and Poste Italiane to ensure that your orders are handled efficiently and delivered as quickly as possible. Our shipping partners are industry leaders and offer extensive territorial coverage, both nationally and internationally, and we are committed to providing maximum availability and support throughout the entire shipping process.
SHIPPING SUPPORT
We are ready to handle any issues that may arise along the way and to provide assistance if needed. Your satisfaction is our priority, and we work to ensure that your parcels arrive safely and on time. However, it is important to emphasize that responsibility for any delivery delays depends solely on the courier’s delivery operations. We do our best to follow up and escalate any delay reports, but we cannot guarantee delivery times with 100% accuracy. We rely on the experience and efficiency of our shipping partners to ensure fast and reliable delivery. Please feel free to contact us if you have any questions or concerns regarding the shipping or delivery of your orders. Our customer service team will be happy to provide the necessary information and support you in any way possible.